Privacy Policy

Our Commitment to Your Privacy

At GroundWorks Levittown Decks, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website or services.

We only collect information necessary to provide you with excellent deck building services. We never sell your personal information to third parties.

Information We Collect

Information You Provide

When you contact us or request a quote, we may collect:

• Your name and contact information (phone, email, address)
• Details about your property and project requirements
• Communication preferences
• Any other information you choose to provide

Information Automatically Collected

When you visit our website, we automatically collect:

• Your IP address and browser type
• Pages you visit and time spent on our site
• Referring website or search terms used
• Device information and operating system

How We Use Your Information

We use your information to:

• Respond to your inquiries and provide quotes
• Schedule and complete your deck project
• Communicate with you about your project
• Send you updates if you opt in to our communications
• Improve our website and services
• Comply with legal obligations

We will never use your information for purposes you have not authorized.

How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data storage and transmission
• Limited access to personal information by employees
• Regular security assessments and updates
• Secure communication channels

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Companies that help us operate our business, such as payment processors or scheduling tools
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger or sale of our business

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website functionality
• Provide relevant information

You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to your information
• Request deletion of your information
• Opt out of marketing communications
• Object to certain uses of your information

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it.

To exercise your CCPA rights, please contact us using the information below.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Project information may be retained for warranty purposes and legal requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new revision date.

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Phone: (267) 487-3426
• Email: hello@levittowndecks.com
• Address: 72 Cherry Ln, Levittown, PA 19055

We take your privacy concerns seriously and will respond to your inquiries promptly.